Contact Us
We’re Here and Ready to Listen
Reaching out is your courageous first step toward lasting wellness. Our compassionate team is ready to support you, starting with a confidential, caring conversation today.
Quick Contact Options
Choose how you’d prefer to reach out—we make connecting easy, private, and comfortable:
Phone
Immediate support is available by calling directly at PHONE NUMBER.
Encrypted Email
Confidentially send your inquiry and receive secure responses.
Secure Online Form
Submit details privately at your convenience.
Live Chat
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What to Expect in Your Call
When you contact Platinum Hearts, you’ll receive a free, confidential, 15-minute assessment to explore your needs. We’ll listen carefully, answer your questions, and clearly explain your next steps—including insurance verification and scheduling a private tour if desired.

Driving Directions & Map
Our peaceful two-acre sanctuary is conveniently located at 12986 Marcella Blvd, Loxahatchee, FL 33470, within easy driving distance of Palm Beach International Airport and nearby highways. Let us know if you need travel assistance or specific directions.

24/7 Admissions Commitment
We understand that mental health needs can’t wait. Platinum Hearts admissions staff is available 24/7, ready to provide immediate responses, clear next steps, and unwavering support the moment you reach out. Whether you're seeking help for yourself or a loved one, we're here to guide you with empathy, respect, and urgency